Refund policy
Hey there! Thanks for shopping with Harper Finch. We want buying from us to be easy and stress free, so our policy is simple: if something isn't right, we'll make it right, and we cover the shipping.
Our "No Stress" 30-Day Guarantee
Refunds and size replacements are available for 30 days from the day your order is delivered. Whatever the reason, we've got you covered, and yep, that includes custom orders.
Wrong size? We'll send the right one.
Tell us the size you need and we'll send you a new shirt in that size. You don't need to send the original back.
Changed your mind? Full refund, and return shipping is on us.
If your shirt isn't what you hoped for, we'll give you a full refund, including your original shipping. We cover the cost of shipping it back.
Holiday Gifts: Extended Window
Orders placed between November 1 and December 31 can be exchanged or refunded until January 31. Buy your gifts early and give them with confidence.
How to Get Help
Email us at support@harperfinch.co within the window. Include your order number and tell us whether you'd like a new size or a refund. For a new size, just tell us the size you need. No forms, no complicated steps.
A replacement doesn't restart or extend your window.
Before You Order
A quick look at our size guide can save us both some time. You'll find it on every product page, or at this link. As a small business, we really appreciate it.
European Union Customers
EU regulations require a 14-day "cooling off period" for returns. We doubled it to 30 days.
Questions?
We're real humans who love hearing from you. Drop us a line anytime at hello@harperfinch.co and we promise we won't leave you on read.