Refund policy

Hey there! Thanks for shopping with Harper Finch. We want to make purchasing from us as easy and stress free as possible, so we have a simple, easy to understand refund and return policy, and a no stress 30-day guarantee.

Before You Order

Look, we know you're excited to get your hands on our stuff, but taking a quick peek at our sizing guide can save both of us some time. You can find our super-detailed size guide on every product page, or at this link.

As a small business, we really appreciate you taking the time to check sizing before ordering. It helps us keep our costs down so we can keep offering this pretty sweet return policy.

Our "No Stress" 30-Day Guarantee

We keep things super simple here. Changed your mind? Wrong size? Fit wasn’t what you hoped for? Whatever the reason, we've got your back for 30 days - and yep, that includes custom orders!

We cover all shipping costs related to returns or exchanges.

Seamless Returns and Exchanges - It's Actually This Easy

Just drop us a quick message at support@harperfinch.co and we'll get you squared away. No complicated forms, no interpretive dance required (though we'd love to see that).

  1. Send us a quick email. That address again: support@harperfinch.co
  2. We'll gather details and send you a prepaid shipping label
  3. Pop it in the mail


That's seriously it! Once we receive your return, we'll process your refund right away. The same process applies for exchanges.

For returns, you'll receive a FULL refund for your order (including shipping), and you don't have to cover the return shipping cost.

For exchanges, we'll cover the cost of shipping both ways.

What's Included?

  • Returns accepted for any reason within 30 days of delivery
  • Free return shipping on all orders (yes, really!)
  • Full refund to your original payment method
  • Easy size exchanges available
  • Custom orders welcome - same guarantee applies!


European Union Customers

Here's a fun fact: EU regulations require a 14-day "cooling off period" for returns. We thought "why stop there?" and doubled it to 30 days because we're overachievers like that.

Questions?

We're real humans who love hearing from you! Drop us a line anytime at hello@harperfinch.co - we promise we won't leave you on read.